Shipping policy

Shipping Policy


All orders are processed and prepared for shipment during standard business days, excluding weekends, federal holidays, and official store closure periods. Orders placed after daily cutoff hours will begin processing on the next valid business day. We conduct routine order verification to ensure shipping accuracy, which may cause minor processing delays for high-volume sale periods.

We offer two core shipping options for all available service regions: standard ground shipping and expedited priority shipping. All shipping charges are calculated dynamically at checkout based on delivery territory, parcel size, and selected shipping method. Qualifying orders that meet our minimum order value requirement will receive complimentary standard shipping, with eligibility thresholds subject to reasonable merchant adjustments without prior notice.

Domestic standard shipping typically takes 3–6 business days for delivery after processing completion, while domestic expedited shipping arrives within 1–3 business days. International standard shipping requires 9–15 business days of transit time, and international expedited shipping takes 4–8 business days. All delivery estimates are non-binding and serve only as a general reference. Delays may occur due to carrier operational adjustments, seasonal shipping congestion, regional weather conditions, customs clearance procedures, and other reasonable uncontrollable factors.

Once your parcel departs our fulfillment facility, an official shipping confirmation email containing a valid tracking number and tracking instructions will be sent to your registered email address. You may monitor your shipment’s delivery progress through the corresponding carrier’s official website. It is the customer’s sole responsibility to verify and confirm the full shipping address, postal code, and recipient contact information before completing payment. We are not accountable for failed deliveries, misrouted parcels, or return shipments caused by inaccurate or incomplete customer-provided address details.

We ship to most mainstream countries and territories worldwide. For all cross-border international orders, the recipient is fully responsible for all applicable import taxes, customs duties, clearance administration fees, and any other local regulatory charges. These fees are not included in product pricing or shipping costs, and must be settled by the recipient upon package arrival. We do not cover any expenses or losses arising from customs detention, import restriction enforcement, or local regulatory inspection.

In the event that your tracking status displays “delivered” but you have not received your package, you must submit a support request to our customer service team within 72 hours of the delivered status update to initiate an official carrier investigation. Late submissions will not be eligible for further assistance or dispute resolution.

We reserve the right to modify shipping coverage areas, available shipping methods, transit time standards, and free shipping rules at any time to adapt to logistics market changes. All updated policy terms take immediate effect once published on our store website. Continued browsing, ordering, and use of our store services constitutes your full acceptance of the latest shipping policy terms.